These statistics don’t surprise me. My Father in Law, who lives in Meade Co. KY, was saying this exact thing the other day as to why he doesn’t text. Communication is much more than exchanging letters and characters. Studies have shown that the exchange of information is a small part of the communication process as opposed to non-verbal communication. Have you ever gotten totally irate over an email only to find out that you mis-read the message, or worse been on the other end when the shellacking comes? I’ll use texting and emailing to a point, but once it starts going around the second time or the hair starts to stand up on my neck, I take a few minutes to relax and pick up the phone or set up a meeting.